Last updated: May 2026
This Shipping Policy applies to all product orders placed through the Samplr store. Sample dispatches under campaigns follow a separate logistics workflow coordinated directly between brands and Samplr.
All orders are processed within 2–3 business days of payment confirmation. Orders placed on weekends or public holidays are processed on the next business day. You will receive a confirmation email with your order details immediately after checkout.
Estimated delivery timelines after dispatch are:
These are estimates only. Actual delivery may vary depending on courier availability, weather conditions, and local factors beyond our control.
Shipping charges (where applicable) are shown at checkout before payment.
We ship across India using trusted logistics partners including Shiprocket, Delhivery, BlueDart, DTDC, and Xpressbees. The courier assigned to your order depends on your delivery pin code and product weight.
Once your order is dispatched, you will receive a tracking number via email and SMS. You can track your shipment directly from the Order History section in your Samplr account, or on the courier partner's website using the tracking number provided.
Our courier partners will attempt delivery up to 3 times. If the delivery fails on all attempts (incorrect address, recipient unavailable, access issues), the package will be returned to the brand. Re-dispatch in such cases may incur additional shipping charges.
We do not ship to PO Boxes or military addresses. Orders placed with incomplete or incorrect addresses may be delayed or returned. Please ensure your delivery address is accurate and complete — including flat/building number, street name, city, state, and PIN code.
Product samples under Samplr campaigns are dispatched directly by brands via their chosen logistics partner. Delivery timelines for samples are communicated on your sample detail page and are governed by the campaign timeline set by the brand. Samplr coordinates the logistics workflow but is not responsible for delays caused by the brand or their courier partner.
We are not liable for shipping delays caused by: natural disasters, public holidays, strikes or civil unrest, customs or regulatory delays, or events outside our reasonable control. We will always communicate proactively if we are aware of a delay affecting your order.
For shipping-related queries, please contact us at hello@samplr.in or via our Contact page. Include your order number for faster resolution.